PRIVACY POLICY

 

1. WHY DO WE PROCESS YOUR PERSONAL DATA?

In order to maintain a commercial relationship with the CUSTOMER, and in particular, for the
following processing operations:

• Managing sales of URBANAUTA products.

• Processing orders and requests, responding to queries, or any requests made by the
  CUSTOMER through any of the contact channels available on the URBANAUTA website.

• Sending our newsletter to inform about company news, product launches, special offers and
  promotions.

• Sending advertising commercial communications via e-mail, social media or any other
  electronic or physical means, present or future, that allows the sending of commercial communications. These
  communications must be carried out via the CONTROLLER and relate to their products, or to those of their
  partners or suppliers, with whom they have reached a promotional agreement. In such a case, no third parties
  shall ever be given access to the personal data.

• Conducting market studies and statistical analyses.

 

2. Why can we process your personal data?

Because the processing is legitimised by Article 6 of the GDPR as follows:

• With the consent of the USER: sending of commercial communications and the newsletter.

• Because it is necessary for establishing a contract to purchase URBANAUTA products.

• In the legitimate interest of URBANAUTA: to conduct market surveys, statistical analyses,
  etc. and to process orders, demands, etc. at the request of the USER.

 

3. With whom do we share your personal data?

No communication of personal data to third parties is envisaged, except if necessary for the
development and execution of the purposes of the processing, to our communications service providers, with which
URBANAUTA has signed the confidentiality and processing agreements required by the existing privacy regulations, or
where there is a legal obligation.

 

4. What are your rights?

The USER has the following rights:

• The right to withdraw consent at any time.

• The right of access, rectification, portability and erasure of data and of restriction or
  objection to the processing thereof.

• The right to lodge a complaint with the supervisory authority (apdcat.gencat.cat) if they
  consider that the processing does not comply with current regulations.

 

5.URBANAUTA APPLICATIONS

This section contains all the information regarding data protection as it concerns the various
applications we use. We collect the smallest possible amount of data, to make your online information and shopping
experience as pleasant as we can. We will never use any data without your consent and you can unsubscribe at any
time. In no case will we transfer your data to any public or private entity.

The following is a list of all the applications we use, the data we obtain, and how we use such
data.

1. WooCommerce
(our website)

Your personal data are used to process your order, improve your web experience, manage access to
your account and other purposes described in our legal notice. These data will be kept for a period not exceeding
four years. You can erase them at any time.

2. Payment methods

Stripe: This is the internet payment infrastructure we use. In this payment method, Urbanauta
can only access your ID, and we keep it for 2 years. https://stripe.com/es/privacy

PayPal: When you make a payment via this platform, Urbanauta sends you directly to the Paypal
website, and the payment is made from there, so Urbanauta does not receive any additional documentation from
this platform. https://www.paypal.com/es/webapps/mpp/paypal-safety-and-scurity

3. MailChimp (Newsletter management)
This is the app we use to produce our newsletters, if you’ve signed up. If you want to stop receiving our
newsletters, you can click on “Unsubscribe from this list” at the end of the newsletter email. For more details,
see: https://mailchimp.com/es/about/security/

4. Google Applications

– Google Analytics is a website analytics and tracking tool. It collects data, analyses
customer behaviour on the website and generates anonymous statistics.
Google Analytics is a free website statistics service. It provides information grouped into three categories in
connection with the operation of a website: executive information, marketing information and information for
webmasters.
– Google Trends: This is Google’s tool for capturing users’ search patterns. It displays the most popular search
terms over a given time period. – Google Ads is Google’s online advertising program. Google Ads allows us to
create online ads to reach people at the exact moment when they are interested in the products and services we
offer.

5. Distribution platforms
All these applications work according to the specifications that each user has configured.

– Instagram

– Facebook

– YouTube

– Vimeo

 

6. OUR DATA

In compliance with the obligation to provide information in article 10 of Law 34/2002
(of 11 July) on Information Society Services and Electronic Commerce, the following information is
provided below: the company owner of the website hosted in the domain urbanautabarcelona.com, is
Urbanauta Barcelona, SL (hereinafter, URBANAUTA), domiciled for this purpose at Via laietana 37, 4t 1ª
(CP 08003) in Barcelona, NIF number B67002840. Our contact email is: [email protected] and contact phone 0034 930 106 837.

 

7 USERS

The General Conditions of Use reflected here are applicable to all users of this
website, regardless of whether the particular Conditions of Contract are applicable to them, which, if
applicable, must be complied with, in order to carry out the purchases relating to products that may be
put up for sale.

 

8. USE OF THE PORTAL

Access to and / or use of this portal provides access to information, photographs of
designs, products or others (text, logos, graphic images…, etc.) (hereinafter, “the contents”) that are
property of URBANAUTA, SL or authorized third parties to which users of the website may have access.

Users of the website assume responsibility for the use of the portal and undertake to
make appropriate use of the content and services (such as chat services, discussion forums or
newsgroups) that URBANAUTA may offer through its portal.

 

9. INTELLECTUAL AND INDUSTRIAL PROPERTY

URBANAUTA, by itself or as a transferee, is the owner of all the intellectual and
industrial property rights of its website, as well as the elements contained therein (for example:
images, sound, audio, video, software or texts, trademarks or logos, designs, color combinations,
structure and web design, selection of materials used, computer programs necessary for their operation,
access and use, etc.) with all rights reserved. It should be noted that, pursuant to the provisions of
articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution
and public communication, including the method of making available, of all or part of the contents of
this website, for commercial purposes, in any medium and by any technical means, is prohibited without
the permission of URBANAUTA.

In this way, in the framework of the protection of the creative work of URBANAUTA, all
users of the website are informed that the designs of our products are original, exclusive and locally
produced. In addition, in order to avoid counterfeiting of each of the parts, URBANAUTA has a detailed
record of the models and also of the whole process with which it works to create each of its own models.

 

10. EXCLUSION OF WARRANTIES AND RESPONSIBILITIES

URBANAUTA is not responsible, in any case, for damages of any nature that could cause,
for example: errors or omissions in the contents, lack of availability of the portal or the transmission
of viruses or malicious or harmful programs in the contents. , despite having taken all necessary
technological measures to prevent it.

 

11. MODIFICATIONS

URBANAUTA reserves the right to make any changes it deems appropriate to its portal,
without prior notice, and may change, delete or add both the content and services provided through it,
as well as the way in which they appear presented or located on the portal.

 

12. LINKS

In the event that links or hyperlinks to other Internet sites are available, URBANAUTA
will not exercise any type of control over these sites and contents. In no case will URBANAUTA assume
any responsibility for the contents of any link belonging to a third party website, nor guarantee the
technical availability, quality, reliability, accuracy, scope, veracity, validity and constitutionality
of any material or information contained in any of these, hyperlinks or other Internet sites. Likewise,
the inclusion of these external connections will not imply any type of association, merger or
participation, with the entities connected to URBANAUTA.

 

COOKIES INFORMATION

 

In accordance with Article 22(2) of Law 34/2002 of 11 July, on Information Society and
Electronic Commerce Services, this section of the website contains information about our policy for
collecting and processing cookies.

 

1 What are cookies?

A cookie is a file that is downloaded to your computer when you access certain
websites. Cookies allow websites, for example, to store and retrieve information about the browsing
habits of a user or their device and, depending on the information they contain and how the device is
used, they can be used to recognise a user.

 

2 What types of cookies does this website use?

This website uses the following types of cookies:

Analysis cookies: These cookies, when processed by us or by third parties, allow us to
quantify the number of users and conduct a measurement and statistical analysis of how these users are
using the services offered. For this purpose, they analyse how users browse our website, to improve the
range of products or services that we offer.

Technical cookies: These cookies allow the user to browse the restricted area and use
its various functions, such as, for example, carry out the process to purchase an item.

Customisation cookies: These cookies allow the user to access the service with some
general features that are predefined based on a series of criteria in the user’s device, such as the
language or the type of browser used to access the service.

 

3 Disabling cookies

You may allow, block or delete the cookies installed on your device by changing the
browser settings in your computer. Most web browsers offer the ability to allow, block or delete the
cookies installed on your device. See below for how to configure the most popular web browsers to
accept, install or disable cookies:

Configuring cookies in Google Chrome

Configuring cookies in Microsoft Internet Explorer

Configuring cookies in Mozilla Firefox

Configuring cookies in Safari (Apple)

 

4 Third-party cookies

This website uses third-party services to collect information for statistical and
website use purposes. DoubleClick cookies are used to improve the advertisements included on the
website. They are used to target advertising according to content that is relevant to a user, thus
enhancing the user’s experience.

Specifically, we use the services of Google Adsense and Analytics for our statistics
and advertising. Some cookies are essential for the operation of the site, for example the built-in
search engine.

Our site includes other features provided by third parties. You can easily share
content on social media such as Facebook, Twitter or Google+ using the buttons we have included for this
purpose.

 

5 Notes about deleting cookies

You can delete and block all cookies from this site, but parts of the site may not
work or the quality of the website may be affected.

If you have any questions about our cookies policy, you can get in touch via our
Contact channels.

If you have any questions, please write to us at: [email protected]